Grand Mercure Dubai City | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

61B Street, Al Garhoud, Dubai, United Arab Emirates

“The Grand Mercure's proximity to the airport and metro station is fantastic!”view full review

Grand Mercure Dubai City, a 4-star hotel, features a restaurant, fitness center, and private parking. The hotel celebrates Emirates cultural heritage and offers family-friendly accommodations, including a kids' club and free extra beds for children.

Rooms & Amenities

The hotel offers 257 rooms and 104 hotel apartments, each equipped with air conditioning, flat-screen TVs, and minibars. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets.

Dining Options

Dining options include Walima, serving Middle Eastern cuisine, and a coffee shop. A continental or American breakfast is available daily.

Leisure & Business

Leisure amenities include a children's playground and 2 pools for adults and children. For guests with business needs, the hotel provides 9 meeting rooms and a 24-hour business center.

Location & Transportation

Guests can easily access public transport, with GGICO Metro Station just a 6-minute walk away and Dubai International Airport 2 km from the hotel. Nearby attractions include Dubai Tennis Stadium and Deira City Center Shopping Mall, both within 2.5 km.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City

Max:

3 persons

485 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

room details

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Deluxe Twin Room DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City

Max:

2 persons

345 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Bathtub

room details

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Premium King Room DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City

Max:

2 persons

345 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 2.2 mi

Airports

Dubai Creek SPB (DCG) 2.7 mi

Dubai (DXB) 9.8 mi

Train

Oud Metha Station 1.9 mi

Dubai Healthcare City Station 1.9 mi

Underground

GGICO1700 ft

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Spa Experience

“I decided to treat myself to a Moroccan Bath and a deep tissue massage during my stay. The massage was performed by Alexander, and I felt so relaxed afterward. The service was very nice and the atmosphere of the spa was serene, making it a perfect oasis to unwind.” view full review

Very nice Breakfast Spread

“The breakfast at this hotel was a highlight of my stay. With an impressive assortment of dishes from various global cuisines, I especially loved the bespoke omelets and fresh fruits. The staff, particularly Ram, went above and beyond to ensure I had everything I needed to start my day energized.” view full review

Great Gym Facilities

“I was pleasantly surprised by the gym at Grand Mercure. It was one of the best hotel gyms I've encountered, complete with free weights, Olympic lifting weights, and a smith machine. I was able to maintain my workout routine with ease during my stay.” view full review

Comfortable and Well-Equipped Room

“My room at the hotel was beautifully designed with a lovely view of the pool. The bed was exceptionally comfortable, and I appreciated the eco-friendly amenities. The room was equipped with a smart TV and had excellent connectivity to Wi-Fi, making my stay very enjoyable.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Turkish bath
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

61B Street, Al Garhoud, Dubai, United Arab Emirates

Map view

61B Street, Al Garhoud, Dubai, United Arab Emirates

City landmarks

Aquarium

Dubai Dolphinarium

1.5 mi

Mall

Deira City Center Shopping Mall

1.6 mi

Landmark

Deira Clocktower

1.3 mi

Landmark

Dubai Tennis Stadium

2800 ft

Landmark

Creek Park

1.3 mi

Gallery

TWO M art Gallery

2600 ft

Landmark

Children's City

1.4 mi

Landmark

Jameel Arts Centre

1.5 mi

Museum

Dubai Museum

3.0 mi

Landmark

Wonderland Theme & Water Park

1.5 mi

Church

St Marys Catholic Church

1.8 mi

Shopping Area

Mamzar Abaya Outlet

1.4 mi

Landmark

Jumeira Archaeological Site

2.0 mi

Library

Juma Al Majid Heritage and Culture Center

1.6 mi

Landmark

Coins Museum

2.0 mi

Landmark

Crossroad of Civilizations Museum

2.0 mi

Landmark

Camel Museum

2.0 mi

Landmark

Andakulova gallery

2.0 mi

Landmark

Ras Al Khor Wildlife Sanctuary

1.8 mi

Landmark

Camelicious

2.0 mi

Landmark

Jumeirah Beach

2.0 mi

Church

Holy Trinity Church

1.8 mi

Mall

Deira

2.0 mi

Church

St. Thomas Orthodox Cathedral

1.9 mi

Landmark

Sheikh Obaid bin Thani House

2.0 mi

Landmark

Old Weapons Museum

2.0 mi

Landmark

Museum of the Poet Al Oqaili

2.0 mi

Nearby

Gallery

The Amazing Museum & Art Gallery

1500 ft

Marabea street

Art Plus Gallery

1500 ft

Suurstoffi 8

Onetourism

1500 ft

Restaurants

Fujiya

1000 ft

Casablanca Street Millennium Airport Hotel

Oasis Pool & Bar

1100 ft

Casablanca Street Millennium Airport Hotel Dubai

Da Vinci's

1200 ft

Casablanca St Al Garhoud

Bean There Bistro

1200 ft

Airport Road

Davinchi

1200 ft

millenium Hotel

Loumi Restaurant

1200 ft

Airport Road

Hibachi

1.0 mi

Rod| Casablanca Road

India Palace

1400 ft

Service Rd Al Garhoud

Seafood Market

5300 ft

Le Meridien Dubai 51 St Airport Road

DXB Grill

1200 ft

Casablanca Street Casablanca Street

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

6.6

Location

8.0

Service

5.4

Dining

5.8

Georgia

United Kingdom, February 2025

7.2/10

I had a mostly enjoyable stay at the Grand Mercure Dubai City, with highlights including the great location near the metro and friendly staff. However, I faced some issues with Wi-Fi connectivity during check-in, which complicated my card transactions. The breakfast was decent but not particularly impressive, leaving some room for improvement. Overall, I rate my experience a solid 7.5/10. 🌇😊

Rooms

9.0

The Grosvenor Suite was spacious, clean, and very comfortable for my family. We enjoyed the quality of the coffee served in the lobby, too.

Service

6.0

While the staff were friendly and helpful, I did encounter some hiccups, such as the Wi-Fi issues that affected my ability to check-in and make transactions.

Location

9.0

The hotel's location is fantastic, situated close to the GGICO Metro station and a quick drive to the airport.

Dining

6.0

Breakfast options were okay in quantity, but the quality could use some enhancements for a more good start to the day.

Facilities

7.0

The hotel offers many amenities like laundry and shuttle services, but I did have to deal with slow service in terms of food and drinks.

Jennifer

United Kingdom, January 2025

6.4/10

My stay at the Grand Mercure Dubai City was quite enjoyable, with a beautiful room and a stunning rooftop pool. although I faced some issues with the reception's communication and my Wi-Fi connection. The staff was generally friendly and helpful, particularly Mr. Darshan, who made me feel welcome. Overall, it's a great choice for both relaxation and convenience to the attractions.

Rooms

8.0

The Premium King Room was spacious with a comfortable bed and modern amenities. the layout reminded me of Japanese hotels, though I found the bathtub not deep enough for taller individuals.

Service

6.0

Staff at the reception were generally supportive, especially Mr. Darshan. However, I experienced some communication issues regarding booking policies that left me feeling uncertain about my reservation.

Location

9.0

The hotel is perfectly situated, just a five-minute walk from the GGICO metro station, making it easy to explore Dubai. plus, its proximity to the airport is very convenient.

Dining

8.0

Dining options were included in my stay and the quality of Italian products was noticeable. though I didn't explore the offered options extensively.

Facilities

7.0

The rooftop pool was amazing and the fitness center facilities were excellent. however, I had to request additional amenities like slippers from housekeeping, which should have been provided.

Jade

United Kingdom, January 2025

5.2/10

My experience at Grand Mercure Dubai City was a mix of highs and lows. The location was super convenient, right next to the Metro and close to the airport, which was ideal after a long flight. However, the initial room issues and service miscommunication really dampened my stay. While I appreciated the room cleanliness, the overall experience left much to be desired.

Rooms

5.0

My room was clean, but I faced serious issues with temperature control, as the thermostat was broken and the hot water system was inadequate. I also noticed the shower had colored water when I first turned it on, indicating it hadn't been used recently.

Service

5.0

While some staff were friendly and helpful, the overall customer service at the reception was lacking. I dealt with a lot of miscommunication regarding charges and refunds that were promised but never received.

Location

8.0

The location was fantastic, close to both the airport and a Metro station, making it easy to get around Dubai. I really appreciated that aspect after my long flight.

Dining

5.0

Breakfast could definitely be improved. I think they should add coffee machines and a wider selection of pastries and cereals to enhance the experience.

Facilities

6.0

The hotel had basic facilities like housekeeping and room service. However, I felt that they could improve the amenities provided in the room, as some weren't replenished during my stay.

Zoe

United Kingdom, December 2024

7.4/10

My recent stay at the Grand Mercure Dubai City was a mixed experience. The hotel was strategically located near the airport, making it a convenient option for an overnight layover. I appreciated the blackout curtains in my room, which aided my rest, but there were some downsides, including the unpleasant smell in the room and some sluggish staff behavior that affected my overall impression.

Rooms

6.0

The Superior Twin room was spacious with soft mattresses, but I did wake up with a sore back after my two-night stay. While clean, I was not entirely comfortable due to the room's smell.

Service

5.0

I felt that the service could improve, especially at reception where staff seemed a bit disengaged. I was also wary of using the taxi service offered by the porter, as I had heard they charged significantly more than ride-sharing apps.

Location

9.0

The hotel's proximity to the airport made it perfect for relaxing after a long flight. It's also near the metro station, which is a great bonus for exploring the city.

Dining

5.0

While my stay included dining options, I found the quality of cuisine lacking, which was disappointing.

Facilities

7.0

The hotel offered good facilities, including room service and a rooftop pool, but I felt that the pool hours were limited.

Christian

United Kingdom, October 2024

5.0/10

The Grand Mercure Dubai City had a good location near the airport, and the pool was a nice touch. However, the lack of basic amenities like toiletries and poor customer service marred the experience. Overall, it didn't quite match my expectations for a premium stay.

Rooms

5.0

I stayed in a Premium King Room, but it was disappointing to find no toiletries or details about services available. The amenities in the room were lacking, which definitely affected my overall comfort.

Service

5.0

The reception staff were friendly, but the service could use some work, especially in housekeeping and concierge. I had to reach out multiple times for basic items like slippers and laundry bags.

Location

5.0

I loved the location next to the metro and close to the airport, which made it easy for me to get around. There were good eateries nearby, so I could grab something to eat without any hassle.

Dining

5.0

I didn't get to try the breakfast, but I did have dinner once. The a la carte menu was so-so, and I was surprised to find they didn't have a buffet option at lunch or dinner.

Facilities

5.0

Facilities like room service and housekeeping were there, but they didn't quite deliver the level of service I expected. The pool was nice, though, which was a bonus during my stay.