What is the check-in and check-out policy at Grand Mercure Dubai City?
Check-in is at 15:00 and check-out is at 12:00.
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Grand Mercure Dubai City, Dubai
45US$
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Key details
About the Hotel
Casablanca St Off Airport Road,
Dubai,
United Arab Emirates,
Dubai
- Close to Dubai Tennis Stadium
Great
8.1
7.8
4.1
4.8
Loved by guests
"The room I stayed in is big in size with a very comfortable King Bed."
"The rooms are beautifully appointed with black out curtains and the rooms are sound proofed."
"The included buffet breakfast is amazing and the reason why I booked here in the first place."
Rooms & Amenities
Rooms at Grand Mercure Dubai City are equipped with minibars, LED televisions, and free Wi-Fi. Bathrooms feature
Dining Options
Dining options include Walima, serving Middle Eastern cuisine, alongside a coffee shop/café. Guests can start their day with a
Leisure & Business
Leisure facilities include a fitness centre, children's playground, and pools for both kids and adults. The hotel offers
Location & Transportation
Grand Mercure Dubai City is accessible via
“This is a modern hotel that celebrates Emirati heritage, apparent from its cultural events and Arabian Spa. Dining is elevated with signature restaurants, a specialty café, and a rooftop lounge with panoramic views. The property caters well to families, enhanced by a kids' club and diverse recreational offerings.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Suite DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
Premium King Room DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
2 persons
32 m²
1 King-size bed
Shower
Bathtub
room details
Premium Twin Room DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
2 persons
32 m²
2 Single beds
Shower
Bathtub
room details
Premium Suite DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
2 persons
60 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Free airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Turkish bath
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Casablanca St Off Airport Road,
Dubai,
United Arab Emirates,
Dubai
Map view
Casablanca St Off Airport Road,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Aquarium
Dubai Dolphinarium
2.5
km
Mall
Deira City Center Shopping Mall
2.5
km
Landmark
Deira Clocktower
2.1
km
Landmark
Dubai Tennis Stadium
850 m
Landmark
Creek Park
2.2
km
Gallery
TWO M art Gallery
790 m
Landmark
Children's City
2.3
km
Landmark
Jameel Arts Centre
2.4
km
Museum
Dubai Museum
4.9
km
Landmark
Wonderland Theme & Water Park
2.4
km
Church
St Marys Catholic Church
2.9
km
Shopping Area
Mamzar Abaya Outlet
2.3
km
Landmark
Jumeira Archaeological Site
3.2
km
Library
Juma Al Majid Heritage and Culture Center
2.6
km
Landmark
Coins Museum
3.2
km
Landmark
Crossroad of Civilizations Museum
3.2
km
Landmark
Camel Museum
3.2
km
Landmark
Andakulova gallery
3.2
km
Landmark
Ras Al Khor Wildlife Sanctuary
2.9
km
Landmark
Camelicious
3.2
km
Landmark
Jumeirah Beach
3.2
km
Church
Holy Trinity Church
2.9
km
Mall
Deira
3.2
km
Church
St. Thomas Orthodox Cathedral
3.1
km
Landmark
Sheikh Obaid bin Thani House
3.2
km
Landmark
Old Weapons Museum
3.2
km
Landmark
Museum of the Poet Al Oqaili
3.2
km
Nearby
Gallery
The Amazing Museum & Art Gallery
440 m
Marabea street
Art Plus Gallery
440 m
Suurstoffi 8
Onetourism
440 m
Restaurants
Fujiya
290 m
Casablanca Street Millennium Airport Hotel
Oasis Pool & Bar
330 m
Casablanca Street Millennium Airport Hotel Dubai
Da Vinci's
340 m
Casablanca St Al Garhoud
Bean There Bistro
350 m
Airport Road
Davinchi
350 m
millenium Hotel
Loumi Restaurant
340 m
Airport Road
Hibachi
1.6
km
Rod| Casablanca Road
India Palace
400 m
Service Rd Al Garhoud
Seafood Market
1.6
km
Le Meridien Dubai 51 St Airport Road
DXB Grill
340 m
Casablanca Street Casablanca Street
Explore Dubai
Explore Dubai
Dubai Dolphinarium
6-minute drive
Home to an impressive array of dolphins and seals, the Dolphinarium offers captivating shows and interactive experiences.
Deira City Center Shopping Mall
4-minute drive
A bustling mall featuring international brands, dining options, and entertainment facilities, perfect for shopping enthusiasts.
Children's City
10-minute drive
An educational theme park designed for kids, featuring interactive exhibits and activities that promote learning through play.
Creek Park
10-minute drive
An expansive park along Dubai Creek, ideal for family picnics, biking, and enjoying the scenic surroundings.
Fujiya
4-minute walk
A cozy eatery known for authentic Japanese cuisine, featuring sushi and ramen in a warm atmosphere.
Oasis Pool & Bar
4-minute walk
A laid-back poolside venue offering refreshing cocktails and light bites, perfect for unwinding after a day out.
Da Vinci's
5-minute walk
Serving Italian classics in a sophisticated setting, with wood-fired pizzas and homemade pasta options.
Dubai Tennis Stadium
10-minute walk
A premier venue hosting international tennis tournaments and events, vibrant with energy and excitement.
The Amazing Museum & Art Gallery
6-minute walk
A captivating space featuring intriguing art exhibits and installations, perfect for art enthusiasts and casual visitors alike.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
6.6
Location
8.0
Service
5.4
Dining
5.8
Georgia
United Kingdom,
February
2025
7.2/10
I had a mostly enjoyable stay at the Grand Mercure Dubai City, with highlights including the great location near the metro and friendly staff. However, I faced some issues with Wi-Fi connectivity during check-in, which complicated my card transactions. The breakfast was decent but not particularly impressive, leaving some room for improvement. Overall, I rate my experience a solid 7.5/10. 🌇😊
Rooms
9.0
The Grosvenor Suite was spacious, clean, and very comfortable for my family. We enjoyed the quality of the coffee served in the lobby, too.
Service
6.0
While the staff were friendly and helpful, I did encounter some hiccups, such as the Wi-Fi issues that affected my ability to check-in and make transactions.
Location
9.0
The hotel's location is fantastic, situated close to the GGICO Metro station and a quick drive to the airport.
Dining
6.0
Breakfast options were okay in quantity, but the quality could use some enhancements for a more good start to the day.
Facilities
7.0
The hotel offers many amenities like laundry and shuttle services, but I did have to deal with slow service in terms of food and drinks.
Jennifer
United Kingdom,
January
2025
6.4/10
My stay at the Grand Mercure Dubai City was quite enjoyable, with a beautiful room and a stunning rooftop pool. although I faced some issues with the reception's communication and my Wi-Fi connection. The staff was generally friendly and helpful, particularly Mr. Darshan, who made me feel welcome. Overall, it's a great choice for both relaxation and convenience to the attractions.
Rooms
8.0
The Premium King Room was spacious with a comfortable bed and modern amenities. the layout reminded me of Japanese hotels, though I found the bathtub not deep enough for taller individuals.
Service
6.0
Staff at the reception were generally supportive, especially Mr. Darshan. However, I experienced some communication issues regarding booking policies that left me feeling uncertain about my reservation.
Location
9.0
The hotel is perfectly situated, just a five-minute walk from the GGICO metro station, making it easy to explore Dubai. plus, its proximity to the airport is very convenient.
Dining
8.0
Dining options were included in my stay and the quality of Italian products was noticeable. though I didn't explore the offered options extensively.
Facilities
7.0
The rooftop pool was amazing and the fitness center facilities were excellent. however, I had to request additional amenities like slippers from housekeeping, which should have been provided.
Jade
United Kingdom,
January
2025
5.2/10
My experience at Grand Mercure Dubai City was a mix of highs and lows. The location was super convenient, right next to the Metro and close to the airport, which was ideal after a long flight. However, the initial room issues and service miscommunication really dampened my stay. While I appreciated the room cleanliness, the overall experience left much to be desired.
Rooms
5.0
My room was clean, but I faced serious issues with temperature control, as the thermostat was broken and the hot water system was inadequate. I also noticed the shower had colored water when I first turned it on, indicating it hadn't been used recently.
Service
5.0
While some staff were friendly and helpful, the overall customer service at the reception was lacking. I dealt with a lot of miscommunication regarding charges and refunds that were promised but never received.
Location
8.0
The location was fantastic, close to both the airport and a Metro station, making it easy to get around Dubai. I really appreciated that aspect after my long flight.
Dining
5.0
Breakfast could definitely be improved. I think they should add coffee machines and a wider selection of pastries and cereals to enhance the experience.
Facilities
6.0
The hotel had basic facilities like housekeeping and room service. However, I felt that they could improve the amenities provided in the room, as some weren't replenished during my stay.
Zoe
United Kingdom,
December
2024
7.4/10
My recent stay at the Grand Mercure Dubai City was a mixed experience. The hotel was strategically located near the airport, making it a convenient option for an overnight layover. I appreciated the blackout curtains in my room, which aided my rest, but there were some downsides, including the unpleasant smell in the room and some sluggish staff behavior that affected my overall impression.
Rooms
6.0
The Superior Twin room was spacious with soft mattresses, but I did wake up with a sore back after my two-night stay. While clean, I was not entirely comfortable due to the room's smell.
Service
5.0
I felt that the service could improve, especially at reception where staff seemed a bit disengaged. I was also wary of using the taxi service offered by the porter, as I had heard they charged significantly more than ride-sharing apps.
Location
9.0
The hotel's proximity to the airport made it perfect for relaxing after a long flight. It's also near the metro station, which is a great bonus for exploring the city.
Dining
5.0
While my stay included dining options, I found the quality of cuisine lacking, which was disappointing.
Facilities
7.0
The hotel offered good facilities, including room service and a rooftop pool, but I felt that the pool hours were limited.
Christian
United Kingdom,
October
2024
5.0/10
The Grand Mercure Dubai City had a good location near the airport, and the pool was a nice touch. However, the lack of basic amenities like toiletries and poor customer service marred the experience. Overall, it didn't quite match my expectations for a premium stay.
Rooms
5.0
I stayed in a Premium King Room, but it was disappointing to find no toiletries or details about services available. The amenities in the room were lacking, which definitely affected my overall comfort.
Service
5.0
The reception staff were friendly, but the service could use some work, especially in housekeeping and concierge. I had to reach out multiple times for basic items like slippers and laundry bags.
Location
5.0
I loved the location next to the metro and close to the airport, which made it easy for me to get around. There were good eateries nearby, so I could grab something to eat without any hassle.
Dining
5.0
I didn't get to try the breakfast, but I did have dinner once. The a la carte menu was so-so, and I was surprised to find they didn't have a buffet option at lunch or dinner.
Facilities
5.0
Facilities like room service and housekeeping were there, but they didn't quite deliver the level of service I expected. The pool was nice, though, which was a bonus during my stay.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of AED 75 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Chinese, Russian, Arabic, Hindi, Tagalog / Filipino, Urdu
Number of floors:
9
Number of rooms:
361
Former name
grand mercure dubai airport
FAQs
About Grand Mercure Dubai City
Is parking available at Grand Mercure Dubai City?
Free private parking is available on-site and does not require a reservation.
What are the nearest attractions to Grand Mercure Dubai City?
Nearby attractions include the Dubai Airport (2 km), Deira Clocktower (approximately 2 km), and Dubai Dolphinarium (approximately 2 km).
What dining options are available on-site at Grand Mercure Dubai City?
The hotel features multiple dining establishments, including Walima for Middle Eastern cuisine and Qova, a specialty café.
Does Grand Mercure Dubai City offer a fitness center?
Guests have access to a fitness center as well as two outdoor swimming pools.
What room amenities can guests expect at Grand Mercure Dubai City?
Rooms include air conditioning, a flat-screen TV with satellite channels, a minibar, and complimentary Wi-Fi.
Are there any spa services at Grand Mercure Dubai City?
The hotel features a full-service spa offering a range of wellness treatments.
Is there an airport transfer service available from Grand Mercure Dubai City?
Yes, the hotel offers a complimentary shuttle service to Dubai Airport.
What languages are spoken by the staff at Grand Mercure Dubai City?
The staff is multilingual and primarily speaks English and Arabic.
Is breakfast included in the stay at Grand Mercure Dubai City?
Breakfast is available for an additional charge of 75 AED.
What facilities are available for children at Grand Mercure Dubai City?
The hotel offers a kids' club and a children's playground.
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