Grand Mercure Dubai City Hotel | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

61B Street, Al Garhoud, Dubai, United Arab Emirates

Grand Mercure Dubai City offers a diverse range of accommodations with a blend of modern amenities and cultural heritage. This 5-star Dubai hotel features a restaurant, fitness center, and two outdoor pools.

Rooms & Amenities

Rooms in Grand Mercure Dubai City include air conditioning, flat-screen TVs with satellite channels, minibars, and desks. Bathrooms feature shower/tub combinations with rainfall showerheads. There are also 104 hotel apartments available for extended stays.

Dining Options

Dining options include Walima, a signature Emirati restaurant, alongside two other restaurants and a café. A continental or American breakfast is available, and room service is offered for convenience.

Leisure & Business

Leisure facilities include an outdoor pool, children's playground, and fitness center. The hotel also features nine meeting rooms for events and conferences, along with concierge services and business facilities.

Location & Transportation

Grand Mercure Dubai City is well-connected with transport options such as the GGICO Metro Station, located a 6-minute walk away. Nearby landmarks include Deira City Center Shopping Mall, Wonderland Theme & Water Park, and Dubai Museum.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Beach King Suite

Max:

3 persons

485 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Deluxe Beach Twin Room

Max:

2 persons

345 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Bathtub

room details

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Premium Beach King Room

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Dubai 2.2 mi

Airports

Dubai Creek SPB (DCG) 2.7 mi

Dubai (DXB) 9.8 mi

Train

Oud Metha Station 1.9 mi

Dubai Healthcare City Station 1.9 mi

Metro stations

GGICO1700 ft

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Breakfast Experience

“During my stay, I was thoroughly impressed with the breakfast service. The food was delicious, and the chefs, Ram and Amal, always wore smiles despite the bustling atmosphere. They ensured everything was replenished quickly, allowing for a smooth dining experience. I appreciated the variety of options available, which made breakfast a good start to my day.” view full review

Spacious and Comfortable Room

“I stayed in a lovely room equipped with all the necessary amenities. The bed was incredibly comfortable, making it easy to unwind after a day of exploring. I particularly loved the large bathroom with a tub and dual shower heads that provided a luxurious touch. It was one of the highlights of my stay!” view full review

Refreshing Swimming Pools

“The hotel's swimming pool was a fantastic spot to relax and recharge. Although I initially thought the rooftop pool was part of the hotel, I was pleasantly surprised by the ground floor pool that offered plenty of shade. It provided a peaceful ambiance, perfect for lounging and enjoying the warm Dubai weather.” view full review

Elegant Bathroom Facilities

“I was genuinely pleased with the bathroom amenities during my stay. The large bathroom featured a beautiful design, equipped with a tub that had both rainfall and handheld showerheads. The thoughtful layout added a touch of elegance, making it a truly enjoyable part of my hotel experience.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Heated swimming pool
Sun loungers
Spa & wellness center
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

61B Street, Al Garhoud, Dubai, United Arab Emirates

Map view

street view

61B Street, Al Garhoud, Dubai, United Arab Emirates

City landmarks

Aquarium

Dubai Dolphinarium

1.5 mi

Mall

Deira City Center

1.6 mi

Al Maktoum Road Intersection of D89 and Umm Hurrair Rd

Deira Clock Tower

1.3 mi

Al Garhoud

Dubai Tennis Stadium

2800 ft

11 Al Riyadh St West Shore of Dubai Creek

Creek Park

1.3 mi

Gallery

TWO M art Gallery

2600 ft

Al Riyadh St 90 Awolowo Way Ikeja Lagos

Children's City

1.4 mi

Jaddaf Waterfront

Jameel Arts Centre

1.5 mi

Museums

Dubai Museum

3.0 mi

Al Riyadh St

Wonderland Theme & Water Park

1.5 mi

Church

St Marys Catholic Church

1.8 mi

Shopping Area

Mamzar Abaya Outlet

1.4 mi

DubaiUnited Arab Emirates

Jumeira Archaeological Site

2.0 mi

Libraries

Juma Al Majid Heritage and Culture Center

1.6 mi

Bastakia Quarter

Coins Museum

2.0 mi

Sheikh Hasher Al Maktoum Home

Crossroad of Civilizations Museum

2.0 mi

Al Shandagha Historical District

Camel Museum

2.0 mi

DIFC,Damac Park Towers DIFC,Unit 18/P4

Andakulova gallery

2.0 mi

Oud Metha Oud Metha Rd What3words: ///arrival.shade.credible

Ras Al Khor Wildlife Sanctuary

1.8 mi

Umm Nahad 3 - Camelicious

Camelicious

2.0 mi

Jumeirah Beach

2.0 mi

Church

Holy Trinity Church

1.8 mi

Mall

Deira

2.0 mi

Church

St. Thomas Orthodox Cathedral

1.9 mi

Shindagha

Sheikh Obaid bin Thani House

2.0 mi

Al Khaleej Rd Neben dem Crossroads of Civilisations

Old Weapons Museum

2.0 mi

Deira Souk Al Buteen St Sikka 15b

Museum of the Poet Al Oqaili

2.0 mi

Nearby

Gallery

The Amazing Museum & Art Gallery

1500 ft

Marabea street

Art Plus Gallery

1500 ft

Suurstoffi 8

Onetourism

1500 ft

Restaurants

Fujiya

1000 ft

Casablanca Street Millennium Airport Hotel

Oasis Pool & Bar

1100 ft

Casablanca Street Millennium Airport Hotel Dubai

Da Vinci's

1200 ft

Casablanca St Al Garhoud

Bean There Bistro

1200 ft

Airport Road

Davinchi

1200 ft

millenium Hotel

Loumi Restaurant

1200 ft

Airport Road

Hibachi

1.0 mi

Rod| Casablanca Road

India Palace

1400 ft

Service Rd Al Garhoud

Seafood Market

5300 ft

Le Meridien Dubai 51 St Airport Road

DXB Grill

1200 ft

Casablanca Street Casablanca Street

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

6.6

Location

8.0

Service

5.4

Dining

5.8

Georgia

United Kingdom, February 2025

7.2/10

I had a mostly enjoyable stay at the Grand Mercure Dubai City, with highlights including the great location near the metro and friendly staff. However, I faced some issues with Wi-Fi connectivity during check-in, which complicated my card transactions. The breakfast was decent but not particularly impressive, leaving some room for improvement. Overall, I rate my experience a solid 7.5/10. 🌇😊

Rooms

9.0

The Grosvenor Suite was spacious, clean, and very comfortable for my family. We enjoyed the quality of the coffee served in the lobby, too.

Service

6.0

While the staff were friendly and helpful, I did encounter some hiccups, such as the Wi-Fi issues that affected my ability to check-in and make transactions.

Location

9.0

The hotel’s location is fantastic, situated close to the GGICO Metro station and a quick drive to the airport.

Dining

6.0

Breakfast options were okay in quantity, but the quality could use some enhancements for a more good start to the day.

Facilities

7.0

The hotel offers many amenities like laundry and shuttle services, but I did have to deal with slow service in terms of food and drinks.

Jennifer

United Kingdom, January 2025

6.4/10

My stay at the Grand Mercure Dubai City was quite enjoyable, with a beautiful room and a stunning rooftop pool. although I faced some issues with the reception's communication and my Wi-Fi connection. The staff was generally friendly and helpful, particularly Mr. Darshan, who made me feel welcome. Overall, it’s a great choice for both relaxation and convenience to the attractions.

Rooms

8.0

The Premium King Room was spacious with a comfortable bed and modern amenities. the layout reminded me of Japanese hotels, though I found the bathtub not deep enough for taller individuals.

Service

6.0

Staff at the reception were generally supportive, especially Mr. Darshan. However, I experienced some communication issues regarding booking policies that left me feeling uncertain about my reservation.

Location

9.0

The hotel is perfectly situated, just a five-minute walk from the GGICO metro station, making it easy to explore Dubai. plus, its proximity to the airport is very convenient.

Dining

8.0

Dining options were included in my stay and the quality of Italian products was noticeable. though I didn't explore the offered options extensively.

Facilities

7.0

The rooftop pool was amazing and the fitness center facilities were excellent. however, I had to request additional amenities like slippers from housekeeping, which should have been provided.

Jade

United Kingdom, January 2025

5.2/10

My experience at Grand Mercure Dubai City was a mix of highs and lows. The location was super convenient, right next to the Metro and close to the airport, which was ideal after a long flight. However, the initial room issues and service miscommunication really dampened my stay. While I appreciated the room cleanliness, the overall experience left much to be desired.

Rooms

5.0

My room was clean, but I faced serious issues with temperature control, as the thermostat was broken and the hot water system was inadequate. I also noticed the shower had colored water when I first turned it on, indicating it hadn't been used recently.

Service

5.0

While some staff were friendly and helpful, the overall customer service at the reception was lacking. I dealt with a lot of miscommunication regarding charges and refunds that were promised but never received.

Location

8.0

The location was fantastic, close to both the airport and a Metro station, making it easy to get around Dubai. I really appreciated that aspect after my long flight.

Dining

5.0

Breakfast could definitely be improved. I think they should add coffee machines and a wider selection of pastries and cereals to enhance the experience.

Facilities

6.0

The hotel had basic facilities like housekeeping and room service. However, I felt that they could improve the amenities provided in the room, as some weren't replenished during my stay.

Zoe

United Kingdom, December 2024

7.4/10

My recent stay at the Grand Mercure Dubai City was a mixed experience. The hotel was strategically located near the airport, making it a convenient option for an overnight layover. I appreciated the blackout curtains in my room, which aided my rest, but there were some downsides, including the unpleasant smell in the room and some sluggish staff behavior that affected my overall impression.

Rooms

6.0

The Superior Twin room was spacious with soft mattresses, but I did wake up with a sore back after my two-night stay. While clean, I was not entirely comfortable due to the room's smell.

Service

5.0

I felt that the service could improve, especially at reception where staff seemed a bit disengaged. I was also wary of using the taxi service offered by the porter, as I had heard they charged significantly more than ride-sharing apps.

Location

9.0

The hotel's proximity to the airport made it perfect for relaxing after a long flight. It's also near the metro station, which is a great bonus for exploring the city.

Dining

5.0

While my stay included dining options, I found the quality of cuisine lacking, which was disappointing.

Facilities

7.0

The hotel offered good facilities, including room service and a rooftop pool, but I felt that the pool hours were limited.

Christian

United Kingdom, October 2024

5.0/10

The Grand Mercure Dubai City had a good location near the airport, and the pool was a nice touch. However, the lack of basic amenities like toiletries and poor customer service marred the experience. Overall, it didn't quite match my expectations for a premium stay.

Rooms

5.0

I stayed in a Premium King Room, but it was disappointing to find no toiletries or details about services available. The amenities in the room were lacking, which definitely affected my overall comfort.

Service

5.0

The reception staff were friendly, but the service could use some work, especially in housekeeping and concierge. I had to reach out multiple times for basic items like slippers and laundry bags.

Location

5.0

I loved the location next to the metro and close to the airport, which made it easy for me to get around. There were good eateries nearby, so I could grab something to eat without any hassle.

Dining

5.0

I didn't get to try the breakfast, but I did have dinner once. The a la carte menu was so-so, and I was surprised to find they didn't have a buffet option at lunch or dinner.

Facilities

5.0

Facilities like room service and housekeeping were there, but they didn't quite deliver the level of service I expected. The pool was nice, though, which was a bonus during my stay.